Click-to-Call(for Agent)

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Click-to-Call (for Agent)


A Click-to-Call option is provided on our portal, which helps you connect with your customers easily. It refers to a type of digital communication in which an agent clicks a button in order to be connected with the customer in real-time.

Click-to-Call helps you track outbound call made to your customers and also keep call recording's to make it easily trackable.


How It Works ?





Advantages of using Click-to-Call service's for Agent from Servetel


• With Click-to-Call, agents can make calls directly from our portal which provides call centre functionality.

• Eliminates the need to manually dial the phone number if it's present in Call detail records, saving time.

• The Click-to-Call solutions record every call automatically and help identify the measures required to boost lead conversion.

• Click-to-Call virtually guarantees that you will be connected with the right caller every time you place an outbound call.