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Getting Started with APIs
Introduction to APIs
Authentication Using Tokens
Authentication
Generate a Token
post
Terminate a Token
post
Refresh a Token
post
Users
Create User
post
Fetch Multiple Users
get
Delete User
del
Fetch Single User
get
Patch a User
patch
Auto-Attendant
Create an Auto Attendant
post
Fetch Details of an Auto Attendant
get
Update an Auto Attendant
put
Delete an Auto Attendant
del
Fetch List of Auto Attendant
get
Numbers
Block a Number
post
Update a Blocked Number
put
Delete a Blocked Number
del
Fetch List of Blocked Numbers
get
Fetch List of My Numbers
get
Update My Number
put
Broadcast
Create a Broadcast
post
Start a Broadcast
get
Pause a Broadcast
get
End a Broadcast
get
Resume a Broadcast
get
Fetch details of a Broadcast
get
Update a Broadcast
put
Delete a Broadcast
del
Fetch Lists of Broadcast
get
Dialer
General
Session Call
post
Logout
post
Dispostion Detail Update
post
Disconnect Call
post
Agent Script
Add an agent script
post
Update a particular agent script
put
Fetch a particular agent script
get
Delete a particular agent script
del
Fetch an agent script
get
Break List
Add a break list
post
Update a particular break list
put
Start a Break
post
End a Break
post
Delete a particular break list
del
Fetch all the break lists
get
Campaign
Add a dialer campaign
post
Update a particular dialer campaign
put
Fetch a particular dialer campaign
get
Delete a particular dialer campaign
del
Fetch dialer campaign details
get
Disposition List
Add disposition list
post
Update a particular disposition list
put
Delete a particular disposition list
del
Fetch disposition list
get
Disposition Status
Add disposition status
post
Update a particular disposition status
put
Delete a particular disposition status
del
Fetch a particular disposition status
get
Add disposition status bulk
post
Inbound Queue
Add an Inbound Queue
post
Update Inbound Queue
put
Fetch a Particular Inbound Queue Details
get
Delete Inbound Queue
del
Fetch inbound queue details
get
Pause Code
Add a pause code
post
Update a particular pause code
put
Fetch a particular pause code
get
Delete a particular pause code
del
Quick Transfer List
Add quick transfer list
post
Update a particular quick transfer list
put
Fetch quick transfer list
get
Delete a particular quick transfer list
del
Quick Transfer Number
Add Quick Transfer Number
post
Update a Particular Quick Transfer Number
put
Fetch Quick Transfer Number
get
Delete a Particular Quick Transfer Number
del
Skill List
Fetch List of Skill Lists
get
Fetch a particular skill list
get
Leads & Lists
Leads
Get Status of Batch Lead Upload
get
Add a Lead in Lead List
post
Update a Lead in Lead List
put
Delete a Lead in Lead List
del
Fetch List of Leads in Lead List
get
Create Bulk Leads in Lead List
post
Delete Bulk Leads in Lead List
del
Lead List
Create a Lead List
post
Update a Lead List
put
Patch Lead List
patch
Delete a Lead List
del
Fetch List of Lead Lists
get
DND Lead
Add Lead to Account DND List
post
Update Lead in Account DND List
put
Delete Lead in Account DND List
del
Fetch List of Leads in DND List
get
Create Bulk Leads in DND List
post
Delete Bulk Leads in DND List
del
DND List
Create a DND List
post
Update a DND List
put
Delete a DND List
del
Fetch List of DND List
get
Voice
Hangup a Call
post
Add a note to a call
post
Update a note against a call
put
Delete a note against a call
del
Fetch notes against Customer Number
get
Call Operations
post
Call Detail Records
get
Initiate Click to Call
post
Initiate Click to Call Support
post
Fetch details of active calls
get
Contacts
Create a new contact group
post
Update a contact group
put
Delete a contact group
del
Fetch list of groups
get
Add contact in contact group
post
Update contact in contact group
put
Delete contact in contact group
del
Fetch list of all contacts
get
Department
Create a department
post
Update details of department
put
Delete a department
del
Fetch details of all departments
get
IVR
Create an IVR
post
Update details of IVR
put
Delete an IVR
del
Fetch details of all IVR
get
System Recording
Fetch details of all recordings
get
Time Group
Create a Time Group
post
Delete a Time Group
del
Fetch details of all Time Group
get
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