API Reference

/v1/department

post
https://api.servetel.in/v1/department

Add a department

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Body Params
string
required

Name of the department.

string
required

Description of the department.

string
enum
required

Order in which the agents under this department will receive calls.

Allowed:
string
enum

Destination type where the call lands in case of timeout.

timeout
array of numbers

Time in seconds for which the call tries to connect for each agent in this department.

timeout
destination
array of strings

Number of the agent in the department where the call should land. Example: extension||eid, eid: agents's eid eg: 050160000

destination
Headers
string
string
string
string
required
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Updated 5 months ago

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Updated 5 months ago