This section contains the activity logs of all the agents.
To view agent activity logs, follow these steps:
- Click on the Reporting tab on the side navigation.
- Click Agent Activity Logs.
- Activity logs for various agents get displayed.
- Download CSV button helps in downloading the entire list of activity logs in a .csv format.
- You can search respective agent activity log details by selecting filters like Agent Name/Login ID and Date Range.
Updated 3 months ago